Couponsap.com strives to offer you a seamless shopping experience filled with exclusive coupons, deep discounts, and top-quality products. If you are not completely satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refund
1.1 Defective or Damaged Items
If the product you receive is defective, damaged in transit, or does not match the description on our site, you are eligible for a full refund.
To request a refund, submit clear evidence (photos or videos) showing the issue. For example, if a smartwatch arrives with a cracked screen or fails to power on, include images or a short clip demonstrating the defect when you file your refund claim.
1.2 Change of Mind
You may request a refund within 7 days of delivery if you simply change your mind. To qualify:
The item must be unused and in “like-new” condition.
Original packaging (box, tags, seals) must be intact.
All accessories, manuals, and any complimentary gifts must be returned together.
For instance, if you purchased a kitchen blender, you must return the blender base, jar, lid, any blades, and the instruction booklet in their original packaging.
1.3 Order Errors by couponsap.com.
If we ship the incorrect product, send fewer items than ordered, or charge you in error (e.g., double-charge), you are entitled to a full refund.
Contact Customer Support with your order number and a brief explanation (e.g., “Received size M instead of size L,” or “Charged twice for one coat”). We will investigate and process your refund promptly.