Can I use a coupon promo code on sale or clearance items?
It depends on the coupon's restrictions. Certain promo codes exclude sale, clearance, or outlet merchandise. Check the coupon's fine print—if it says “excludes sale items,” you must purchase full-priced merchandise for the discount to apply.
Are there minimum purchase requirements to use a coupon promo code?
Some coupon promo codes require a minimum order subtotal before taxes and shipping. The minimum spend amount is clearly stated in the coupon's details. If your cart does not meet that threshold, the code will not apply until you reach the required amount.
Can I stack multiple coupon promo codes on a single purchase?
No, coupon promo codes cannot be combined on one transaction. Only one coupon code may be applied per order. If multiple codes are entered, the system will automatically use the one that provides the highest discount.
Do coupons ever expire?
Yes, each coupon has its own expiration date, which is clearly displayed next to the coupon code in the Coupon Center. Once a coupon has expired, it will be automatically removed from your “My Coupons” list, and you will no longer be able to redeem it.
What happens if I return an item purchased with a promo code?
If you return an item bought with a coupon promo code, your refund will be issued for the amount you actually paid after the discount. The original promo code cannot be re-used or reissued to reduce the price further on future purchases. Always review each coupon's policy on returns and refunds.
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2. Refund Processing Time
After we receive your returned item and confirm it meets the above conditions, your refund will be processed within 14 business days.
Please note that the actual time for funds to appear in your account may vary by payment method and banking institution. If you paid by credit card, allow an additional 3–5 business days for your bank to post the refund.